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FAQs

Payment

We are a cash-less establishment. Payment may be made ONLY using cards (point of sale) or by mobile money.

Contact Information

Address: St. Louis Building, 6th Floor, Rond Point Maetur, Bonamoussadi, Douala, Cameroon

Email: events@vaultresto.com

Opening Hours: Mondays to Fridays (Coffee Shop + Lunch 8am to 4pm; Dinner 6pm to 2am). Saturdays and Sundays (Brunch 10am to 4pm; Dinner 6pm to 2am)

Dress Code

  • Business Casual attire is required. Management reserves the right to update the Dress Code Policy at any time, make discretionary exceptions as appropriate, and refuse service to patrons who we deem are not appropriately dressed.
  • Prohibited attire includes, but is not limited to the following:
    • Novelty Hats and Wigs
    • Bandanas
    • Themed Costumes
    • Gym or Sports Apparel, including Men’s Sleeveless Tank Tops
    • Flip Flops and Slides
    • Ball Caps
    • Shorts (except for Saturday and Sunday Brunch Service - no gym / mesh / jean shorts)
    • Clothing Exhibiting Offensive Language or Graphics
    • Bathing Suits
    • Sweatpants

Dining Guidelines

  • Each reservation is for a maximum time slot of an hour. Each patron is expected to purchase at least one item every hour to maintain service/usage of the premises.
  • Zero-tolerance policy towards the use of offensive language or behavior of any kind from guests towards other guests or our staff.
  • Guests who participate in any actions that go against our decency policy will be asked to leave the premises.
  • We ask that you arrive no earlier than 15 mins prior to your reservation time. In addition, we have a STRICT 30-minute grace period. After the grace period, we may accommodate your party at the bar out of consideration for other guests who are on the waiting list.
  • No outside food or beverage is permitted in the restaurant without prior authorization.
  • No external decor is permitted in the restaurant without prior authorization.
  • While we welcome service animals, we request that all animals remain on the ground. No animals on furniture.
  • We don’t recommend our restaurants for young children and individuals under 16 years of age are not permitted anywhere in the venue after 4 pm.
  • We request that you notify your host and server of any allergies. Not all ingredients are listed on the menu and while we will make a concerted effort to cater to your dietary needs, we cannot always guarantee there will be no cross-contamination.